PROJECT OVERVIEW

Our Stukent Mimic App Simulation was experiencing significant navigational challenges, directly contributing to user frustration and a high volume of support inquiries. Key pain points included difficulty transitioning between rounds, understanding the simulation to-do list, and clarity on next steps within the user flow. I led this initiative, overseeing the entire UX process from research and analysis to design and iteration.

The primary objective of this project was to overhaul the navigation system to improve user discoverability, reduce cognitive load, and enhance overall usability. I was tasked to work with instructional designers, portfolio managers, content managers, product managers, and tech leadership to achieve these results.